The team that runs your wellness center.

Not one more app to learn. Running your center is on us: front desk, sales, billing and marketing.

We migrate your data and leave it running. You don't lift a finger.

+70 centers
NCA Habana Boxing Roots Virtual Bike body lab. feel & flow BE YOU RCW
How it works

A platform, automation, and a team. The third one is the part nobody else gives you.

01

The platform

Scheduling, payments, receipts, CRM, web and app. The floor, not the product.

02

The automation

It answers, books, charges and follows up on its own, without anyone watching over it.

03

The team

We set it up, run the sales and the campaigns, and go over the numbers with you every month.

Where there is nobody in the role, we cover the position. Where you already have someone, we back them up.

What we run

Five jobs that today land on whoever has a free minute.

01

Front desk and scheduling

We answer WhatsApp and Instagram at any hour. We book, move and cancel against the real availability of your center, and we know who is writing.

hi, any reformer left tomorrow afternoon?23:47
Hi Camila! 18:30 and 19:30 are open, and you still have 4 classes on your plan. Which one do I book?23:47 ✓✓
02

Billing and receipts

Recurring charges on a saved card, payment links, POS and transfers. The electronic receipt goes out on its own with every payment, and nobody chases a transfer again.

Compliant Issued automatically
Electronic receipt N° 4821
$42.000
ClientCamila Reyes
ChargeRecurring
03

Sales and retention

Every enquiry lands in the CRM and we follow it through to the paid plan. When someone stops coming, we notice before they cancel and we reach out.

Diego Soto hasn't come in weeks
Hi Diego, I saved you a spot Thursday 19:00 if you want to pick it up again 💪
Client reactivated
04

Marketing

We run your social accounts and your Meta and Google campaigns, and we trace the lead through to the plan it paid for. Nothing goes out without your sign-off.

Campaign, last 30 days
Clicks1.240
Leads184
Trial booked71
Plan paid29
An agency stops at the lead. We see the paid plan.
05

The numbers

Monthly close, occupancy by time slot, and a meeting to decide what to open, what to fill and what to close.

Occupancy by slotThis week
07:0041%
12:3068%
19:0096%
20:3052%
Open a second 19:00. Move the 07:00.
Sala de pilates con reformers
Content

We shoot at your place.

Classes, spaces, instructors. We edit for each channel and the material stays in your folder, ready to use wherever you want.

The difference

Four suppliers. None of them sees the whole thing.

Each one covers a piece and hands you back the rest. The gaps between them are where the money leaks.

A receptionist Answers and welcomes people in the room Leaves at closing time. Doesn't sell or follow up.
A salesperson Closes plans Doesn't run the schedule, the charges or the receipts.
A marketing agency Campaigns and content Never sees your bookings or your payments, so it optimises blind.
Booking software Stores the information Somebody still has to operate it, and that somebody is you.
Vita All of the above, run for you The bookings and the payments go through us, so the marketing is aimed at what actually converts.

Nobody optimises a campaign well without knowing which clients renewed.

The math, honestly

Contracted separately, this is six salaries.

Chilean market rates, for reference. Almost nobody hires all six, and that is the real problem: the roles nobody fills simply don't get done.

Front desk, single shift$480.000
Billing and payments$700.000
Sales$700.000 + commission
Community and marketing$611.000
Operations management$1.500.000+
Tech team$1.000.000+
Per month$4.991.000

Vita costs a fraction of that. We quote each center on its size and on how much of the operation it hands over, with no charge per user.

The fine print

“This sounds too good to be true.”

We hear it in every first meeting, so here are the answers before you ask.

How can it cost less than the six salaries?

The platform absorbs the repetitive part and the same team works across several centers. You are not paying six salaries, you are paying your share of a team that already knows how to do this.

Is it a bot answering my clients?

Most of it is resolved automatically. What shouldn't be answered by a machine goes to a person on our side, with the full context. You define the tone before any of it goes live.

And if it doesn't work for me?

Monthly contract, no minimum term. Your data is yours and exportable whenever you ask.

What do you not do?

The class. Hiring your team. Setting your prices, though we recommend. And nothing gets published without your approval.

Do I have to migrate everything myself?

No. We run the migration ourselves, from the backup to the training. Your team doesn't fill in a spreadsheet.

And after go live?

You get the same contact every month, on WhatsApp, plus training whenever someone new joins your team.

The floor, not the product

Your clients get an app with your name on it.

Your community shouldn't have to download somebody else's app to book with you. It ships under your brand, on the App Store and Google Play.

1Booking that matches your center. Fixed and variable schedules, recurring booking, waitlist and your own cancellation rules.
2Self-service. Clients book, change, cancel and pay on their own.
3Loyalty tied to your brand. Points, streaks and challenges that bring people back.
Club Estadio Croata
mon8
tue9
wed10
thu11
fri12
All classes
19:004/20
Hyrox
Deian Vojkovic
Estadio Croata
19:0011/12
Football
Diego Sánchez
Estadio Croata
Home Bookings Schedule Plans Profile
Gimnasio de boxeo
Disciplines

A boxing gym is not run like a pilates studio.

Class capacity, spots, bikes, one-on-one sessions, evaluations. We already run centers in each one, so the setup starts from what your discipline actually needs.

Who it's for

For centers where the admin lands on whoever built the brand.

Pilates, yoga, functional training, boxing, crossfit, barré, spinning, aesthetics and physio. We already run centers in every one of them.

  • Pilates
  • Yoga
  • Functional training
  • Boxing
  • Crossfit
  • Barré
  • Spinning
  • Aesthetics
  • Physio
  • Personal training

Independent studios

Pilates, yoga, barré, boutique gyms, boxing and functional training. The owner teaches and also answers every message. We take the second part.

Chains and multi-location

One standard in every branch, one view for HQ, and commissions calculated per class actually taught.

Brands with a studio attached

A shop and a studio under the same brand. We connect both sides so whoever buys becomes a client, and we read that crossover.

Clinical and rehab spaces

Client record, evaluations and progress tracking, alongside the scheduling and the charges.

We went from juggling four separate tools to running everything in one. Vita raised the level of our operation by automating what used to be manual.
ME Marcelo Erazo Commercial Director, NCA
Getting started

The move is on us.

01

We map your center

Services, schedules, plans, prices and the odd cases. Everything gets backed up before we touch anything.

02

We move the data

Clients, classes, active plans and history come across. Your team doesn't fill in a spreadsheet.

03

We train by role

Separate sessions for front desk, finance and instructors, in person or online, as many as you need.

04

It starts running

The center opens running on Vita, validated, with us on WhatsApp from day one.

Questions

What people ask us before signing.

Something else? Book a demo →

Both, and the order matters. The platform is the floor. On top of it there is a team that runs the front desk, the sales and the campaigns, and goes over the numbers with you. If you only want the software, there are cheaper options and we will tell you so.

An agency optimises against what it can see: reach, clicks and leads. It has no access to your bookings or your payments, so it cannot tell you which campaign brought clients who are still paying. We can, because that data runs through us.

The automation takes the first line on WhatsApp and Instagram: availability, booking, prices, plan status, payment link. Anything it shouldn't answer goes to a person on our side. You define the tone and what must always reach a human.

Yes, on a saved card, like a subscription. We also take payment links, in-app payment, POS, cash and transfers, and it all reconciles in one place.

Yes, issued the moment the payment goes through and reconciled per client and per plan.

We back everything up first, then run the migration ourselves: clients, classes, active plans and history. From then on the data is yours and exportable whenever you ask.

Yes, published under your name on the App Store and Google Play, with your logo and colours. If you later want it built entirely around your center, that is an upgrade and nobody has to download anything again.

Yes. Bookings and payments are centralised, with one view for HQ, permissions per role and targets per branch.

We quote on the size of your center and how much of the operation you hand over, with no per-user charge. Monthly contract, no minimum term. Book a demo and we will price your case with the scope written out.

Let's see if we're a fit.

Six questions about your center, and we come back with a demo built on one like yours.

Book a demo